Improving Recruiting and Candidate Experience with Conversational AI
The data is clear: AI improves hourly hiring, and new research reveals 62% of candidates believe AI makes the hiring process more human.
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Artificial intelligence in recruiting just works. At this point, that’s undeniable. So why aren’t more employers using it?
New research from Paradox and the CandE Benchmark Research and Awards Program reveals definitively that 65% of survey respondents said that AI improved hourly hiring, and 62% of candidates said that AI actually makes the hiring process more human. And yet, less than 15% of companies are currently using AI recruiting technologies.
Why?
Well, let’s get to the bottom of that. On Wednesday, August 21, from 1 PM ET to 2 PM ET, join ERE Vice President of Research Kevin Grossman and Paradox Vice President of Marketing and Client Advocacy Joshua Secrest as they analyze the latest findings from the CandE Benchmark Research to extrapolate critical takeaways and trends, while deciphering why there’s a major delta between AI ROI and AI adoption.
Other research highlights will include:
- Cost, complexity, and a poor candidate experience were the primary internal challenges to implementing AI recruiting technologies.
- For those survey respondents who said AI recruiting technologies improved their hourly hiring, the utilization increase was all about candidate communications.
- The top candidate experience improvement from utilizing AI recruiting technologies is that it made interviews easier to schedule and/or reschedule.
- And much more!
![Paradox AI](/_next/image?url=https%3A%2F%2Fapi.eremedia.com%2Fwp-content%2Fuploads%2F2020%2F05%2FParadox-CompanyLogo-PrimaryHorizontal-RGB-TwoColor-2-7-1-4.png&w=3840&q=75)
Launched in late 2016, Paradox was founded with the belief that recruiters, hiring managers, and talent leaders should spend their time with people, not software. Olivia, the company’s conversational AI assistant, automates administrative work — like screening, scheduling, onboarding, employee communications, and more — to drive efficiency that gives teams hours back in their week, and enables everyone to do better work, faster. Paradox has earned the trust of more than 200 clients globally, including some of the biggest brands in the world — CVS Health, McDonald’s, Unilever, and many more in the Fortune 500.
![Kevin Grossman](/_next/image?url=https%3A%2F%2Fapi.eremedia.com%2Fwp-content%2Fuploads%2F2021%2F10%2FKevin-W.-Grossman-.jpeg&w=3840&q=75)
Kevin Grossman
Vice President of Research
ERE Media
![Joshua Secrest](/_next/image?url=https%3A%2F%2Fapi.eremedia.com%2Fwp-content%2Fuploads%2F2024%2F07%2FJoshuaSecrest.jpg&w=3840&q=75)
Joshua Secrest
Vice President of Client Advocacy
Paradox
Joshua Secrest is Vice President of Client Advocacy at Paradox. Prior to joining Paradox, he led talent and talent acquisition teams for some of the world’s largest brands. During his time at McDonald’s, Joshua was head global talent acquisition where he helped develop next-gen hiring technologies - including the world's first conversational applicant tracking system and voice-activated application alongside Paradox. Joshua also spent over 13 years at Abercrombie & Fitch Co. where he led global talent acquisition, culture and philanthropy.